HCT/P FAQ

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• How do I request HCT/P donor testing services?

  All new customers must first establish an account with Memorial Blood Centers. To set up an account, download a copy of our Prospective Client Information Form. Complete and fax this form to the Memorial Blood Centers HCT/P Donor Testing Laboratory at 1-866-786-3949. Additionally, you may:

  • Email: Labs
  • Call: 1-800-982-9134

• Where can I find a complete list of testing services and any specific requirements?

  Memorial Blood Centers’ Testing Catalog contains detailed information on the various tests available through the HCT/P Donor Testing Laboratory, including storage instructions, assigned CPT codes, shipping requirements, etc.

• How soon will my HCT/P donor testing results be available?

  Turnaround time is generally 48-72 hours.

• What are the costs of testing?

  Fees for testing vary. For a specific price quote, please:

  • Email: Labs
  • Call: 1-800-982-9134

• Are collection supplies provided by Memorial Blood Centers?

  Yes. Blood collection tubes and urine/swab collection kits are available, free of charge for testing customers. All materials are shipped UPS Ground and take approximately two weeks for delivery.

• How do I request additional supplies?

  To reorder supplies—specimen shippers, glass blood collection tubes, etc.—download and complete our Supply Reorder Form, and fax your request to 651-332-7010. Standard requests, shipped UPS Ground to arrive in approximately two weeks, are filled free of charge. Requests for immediate replacement of supplies will be charged a $100 STAT fee.

• What type of packaging should I use to ship my samples to Memorial Blood Centers for testing?

  You will be provided with an ample supply of shipping containers that are compliant with IATA packing instructions 650 (covering the shipment of diagnostic specimens). These containers have been validated by Memorial Blood Centers to meet shipping guidelines. Shipping supplies are provided free of charge and also are shipped to you at no additional cost. Please refer to our Sample Shipping Requirements form for guidance and instructions on how to securely pack and ship test samples to Memorial Blood Centers.

• Do I pay additional charges to ship samples back to Memorial Blood Centers?

  No. The cost of shipping samples to us for testing is included in your pricing.

• Is Memorial Blood Centers licensed with the FDA for HCT/P testing?

  Yes. Memorial Blood Centers is Regulated and Licensed by the FDA, and compliant with European Union (EU) standards for blood manufacturing and testing.

• What tests are required by the FDA for an IVF donor?

  The FDA regularly issues guidance documents describing the agency’s current thinking on a topic and making recommendations for practice. Memorial Blood Centers adheres to these recommendations to comply with Current Good Tissue Practice (CGTP) requirements, including the latest FDA Guidances for HCT/P Donors.

• Which test kits are used for HCT/P screening?

  Memorial Blood Centers uses FDA-approved screening kits for testing. A HCTP Donor Screening Test Kit list with details regarding manufacturer, format, sample, and platform is available.

• When is staff available to answer my questions?

  The Donor Testing Department is staffed seven days a week, from 2:00 PM Sunday through 6:00 AM Sunday.